There are several factors that may cause the app to stop working. In situations like these, here are some things you can do to try and fix this issue:
Step 1: Refresh your page.
Step 2: Check your Connection.
In order for the app to work, you need to be online. Try opening a Browser or opening another app that connects to the internet. Switch off/on your Mobile Data, try to reconnect to a different WiFi Hotspot.
Step 3: VPN Usage - In some cases, your connection gets blocked when you are in a country that prevents accessing Crypto related sites or apps.
Step 4: Restart your Device
Step 5: Contact us.